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Proof of Address (PoA) documents are required to verify a user’s residential or business address. Requirements differ for individual and business users.
Screenshots are not accepted. Documents must be original photos or scans.

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Individual Users

For individual users, PoA documents must:
  • Confirm the current residential address
  • Be issued within the last 3 months
  • Exclude PO boxes and business addresses
Accepted documents:
  • Voter registration
  • Tax bill
  • Phone bill
  • Utility bill
  • Bank statement
  • Bank letter
  • Lease agreement

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Business Users

For business users, PoA documents must:
  • Confirm the current operating address
  • Be issued within the last 3 months
  • Exclude PO boxes and virtual addresses
Accepted documents:
  • Bank statement
  • Utility bill
  • Government-issued letter
  • Office lease agreement

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Content Requirements

PoA documents must contain:
  • Owner full name
  • Full address (residential for individuals, operating for businesses)
  • Issue date
  • Issuing authority identification data

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Photo Requirements

PoA document photos must meet the following requirements:
  • Original photo (static image) or scan — not a screenshot or photo uploaded from social networks
  • File format: JPG, JPEG, PNG, or PDF
  • Both sides required if the document has data on front and back
  • File size: Under 10 MB
  • All information must be readable
  • All corners of the document visible — no foreign objects or graphic elements
  • Not edited with any software or converted to PDF