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February 6, 2026
Dashboard improvements and expanded coverage

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Dashboard Improvements

  • Added UETR visibility directly within the transaction view
  • Enabled virtual account deactivation from the dashboard
  • Added exact source and destination amount controls for off-ramp quotes (supporting both send exact and receive exact flows)
  • Improved dashboard table search to prevent locking during active searches
  • Removed optional and non-essential fields from global network off-ramp account creation
  • Fixed team member invite flow to ensure proper redirection and completion

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Expanded Global Network Offramp Coverage

Added USD SWIFT Offramp support for:
  • Mexico
  • Australia
  • Turkey
  • Israel
  • New Zealand
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January 30, 2026
Dashboard launch, stability, and new coverage

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Dashboard Launch

The new Dashboard is now live at app.hifi.com!

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Focus Areas and Improvements

Our initial focus has been on delivering a stable experience and swiftly resolving critical issues, including:
  • Redirects from the legacy Dashboard
  • Date and timezone handling fixes
  • Sandbox/production environment switching
  • Settlement rule rendering
  • Onboarding flow improvements

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Expanded Coverage

  • Added USD Global Network payout support via SWIFT to the Netherlands
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January 22, 2026
New features and improvements

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New Dashboard (Pilot)

We’re rolling out a pilot of the new HIFI Dashboard, redesigned to support enhanced developer workflows and faster compliance operations.What’s New:
  • Rebuilt from the ground up for speed and performance
  • Faster compliance experience with improved error handling
  • New homepage, reports page, and approvals section
  • Integrated support to send messages to Slack directly
Try it now: app.hifi.comThe current Dashboard will be phased out at the end of February.

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New KYC Status: RFI Pending

We’ve introduced a new compliance status to provide clearer visibility into review progress.
  • Submissions will briefly be in PENDING (~ 2m)
  • After this, the submission will progress to:
    • MANUAL_REVIEW - Your application is under review by our compliance team
    • RFI_PENDING - Additional information is required (Request sent via email)
    • APPROVED/REJECTED - Final state

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Improvements

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Proof of Address Automation for KYC Process

The Proof of Address (PoA) request process has been streamlined to reduce email dependency whilst improving turnaround time.
  • KYC PoA RFIs will no longer trigger email notifications
  • Instead, you can submit the PoA directly from the Dashboard or API
Please refer to this document for a step-by-step guide to the technical integration process.
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January 16, 2026
New features and improvements

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New Features

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Solana Support - Global Network

You can now offramp directly from Solana wallets to Global Network accounts. This removes the need for an intermediate bridging step.

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KYC & Identity

Additional PoA document types introduced to improve clarity:
  • UTILITY_BILL
  • BANK_STATEMENT
  • RENTAL_AGREEMENT
  • TAX_DOCUMENT
  • VOTER_REGISTRATION_CARD
  • BANK_REFERENCE_LETTER
  • LEASE_OR_TENANCY_AGREEMENT
  • PROOF_OF_ADDRESS
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January 10, 2026
New features and improvements

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New Features

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Dashboard Swaps

Swapping is now available on the Dashboard, enabling you to convert between stablecoins within HIFI wallets. Learn more

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Sandbox KYC Simulations

You can now test specific KYC outcomes by setting the user’s last name to a reserved keyword.
  • PENDING – Simulate applications awaiting review
  • APPROVAL – Test approved verification flows
  • REJECTION – Test declined verification scenarios
Please use these to build robust error handling before going live.

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Bug Fixes & Improvements

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Onramps

  • Fixed: Bug affecting onramp transaction flows in African markets

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Offramps

  • Fixed: amount_in_usd now correctly populates for all offramp transactions
  • Fixed: USD offramp processing issues in Brazil related to billing configuration
  • Updated: Documentation to resolve field inconsistencies

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Swaps

  • Fixed: Amount mismatches and webhook delivery issues
  • Added: Balance validation checks before swap initiation to prevent failed transactions

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Sandbox

  • Simplified: Financial institution support in Sandbox for improved stability
  • Updated: Documentation reflects the streamlined Sandbox setup
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January 8, 2026
New feature

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Wallet Swaps

Exchange one stablecoin for another instantly on the same blockchain network. New endpoints:
  • POST /v2/wallets/swaps - Create a swap
  • POST /v2/wallets/swaps/{swapId}/accept - Accept a swap
  • GET /v2/wallets/swaps - List swaps
  • GET /v2/wallets/swaps/{swapId} - Retrieve a swap
See the Swaps documentation and API Reference for details.
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January 2, 2026
New webhook events

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New Webhook Events

Starting Monday Jan 5, we’re introducing new webhook events to help you track the status of onramp and offramp transactions more efficiently.New events for transaction creation:
  • ONRAMP.TRANSACTION.CREATE
  • OFFRAMP.TRANSACTION.CREATE
New events for transaction status changes:
  • ONRAMP.STATUS.*
  • OFFRAMP.STATUS.*
New events for managing RFIs:
  • ONRAMP.RFI.OPEN
  • ONRAMP.RFI.CLOSED
  • OFFRAMP.RFI.OPEN
  • OFFRAMP.RFI.CLOSED

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⚠️ Breaking Changes

Legacy transaction events (ONRAMP.UPDATE, OFFRAMP.UPDATE, ONRAMP.CREATE, OFFRAMP.CREATE) will be deprecated by Friday, Feb 13 2026.To avoid service disruptions, please update your integrations to use the new events. If you have any questions, please let us know or refer to the documentation.Learn more: Onramp events, Offramp events
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December 26, 2025
Updates and fixes

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Dashboard Updates

  • Added support for deleting offramp accounts.
  • Enabled updating the compliance contact email from Developer > Team.
  • Micro-deposits are now displayed in the Virtual accounts drawer.

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Fixes & Stability

  • Resolved multiple KYC Link issues that prevented form submissions.
  • Fixed a bug with accepting organisation invites.
  • Fixed return-address issues affecting offramp quote generation.
  • Resolved inconsistencies with wallet transfer errors.
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December 23, 2025
New feature

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Transaction Approvals for Offramps

Transaction approvals are now available for offramp transactions. You can require approval before executing offramp transactions (stablecoin to fiat conversions) to add an extra layer of security and compliance control.Dashboard Approvals:
  • Members can now initiate offramp transactions
  • All member-initiated offramp transactions will always enter the transaction approval flow and require Admin approval
API Approvals:
  • Offramp transactions will enter the transaction approval flow only if requireApproval: true is set in the request body
Additional details:
  • For offramps that enter the transaction approval flow, quotes are generated after approval to prevent quotes from expiring while awaiting review. This matches the behavior for bridging transfers.
  • Expiration times: Transactions in PENDING_APPROVAL status will automatically expire if not approved or rejected:
    • Onchain transfers (wallet transfers, batch transfers, bridging): Expire after 1 week
    • Offramps: Expire after 1 day
See the Transaction Approvals documentation for more details.
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December 20, 2025
New features and improvements

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Instant Onramps

CRNow is live, enabling USDC minting in under 10 minutes after deposit during business operating hours. To learn more, visit our Availability page.

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USD SWIFT Expansion

Our SWIFT coverage continues to expand. Offramps to Brazil, Saudi Arabia, Italy, Germany, United Arab Emirates, and Spain are now available. See the USD Rails page for the complete list of supported countries.

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Updates to Accounts API

The following fields have been updated for Global Network accounts:
  • idNumber: now optional (remains required for MXN)
  • dateOfBirth: now optional
  • formationDate: now optional

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Improvements

  • KYC Links now autosave, resolving an issue in which forms could reset and lose previously entered data
  • Offramp account holder types are now restricted to individual and business only
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December 13, 2025
Updates and fixes

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Updates

  • Added a “Find User” feature on the Compliance page to search quickly.
  • Changed Transfers page on the Dashboard to Transactions. HIFI supports three transaction types: transfers (onchain), onramps and offramps.
  • Improved legibility in drawers for usernames and lengthy IDs.
  • Implemented retries for wallet swaps to improve reliability.

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Fixes

  • Fixed a bug related to fee charging for refund wallet transfers.
  • Updated the Global Network KYC response object to show a failed status when the sender’s country is unsupported, instead of throwing errors.
  • Fixed an issue with required fields for KYC Links.
  • Fixed an issue disabling production access for some customers.
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December 12, 2025
New feature

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Reporting

We’re excited to share our new Metrics API! This powerful addition enables you to generate comprehensive data and reports for your payment operations.With the Metrics API, you can:
  • Generate metrics on transactions and user activity
  • Preview report results before finalizing
  • Create custom reporting templates tailored to your needs
  • Access detailed reports through the API and Dashboard
Get started by reading the Metrics docs, the Reporting guide, or exploring the new endpoints in our API Reference.
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December 9, 2025
Expansion

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SWIFT Offramps

We now support international SWIFT payouts (USD). Refer to the USD Rails page for more details on supported countries and regions. Or see the Offramp Accounts guide for instructions on how to create an account.